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Privacy Policy

Direct-service privacy policy summary for Glassbox Bio documentation users.

This page rewrites the current privacy-policy source material into documentation form. It summarizes what Glassbox says it collects, why it collects it, how it may share it, and what rights users should expect.

Effective date: February 11, 2026

Information collected​

The current policy material describes these main data categories:

  • email addresses and account information
  • payment identifiers and transaction IDs
  • target submissions and other materials provided for audit services
  • personal and professional contact information
  • communications such as inquiries, support requests, and feedback
  • technical website data such as IP address, browser, device, usage, and cookies

How the information is used​

The policy says Glassbox uses collected information to:

  • provide, maintain, and improve services
  • process transactions and requests
  • communicate about services, updates, and support
  • send marketing communications where permitted
  • analyze usage and improve the user experience
  • detect technical issues and security threats
  • comply with legal obligations and enforce terms

Sharing and disclosure​

The source policy says Glassbox does not sell personal information. It may share data in limited cases such as:

  • service providers and business partners operating under confidentiality obligations
  • Stripe for payment processing
  • DocuSign for document-signing workflows
  • legal process, government request, or protection of rights and safety
  • business-transfer events such as merger or acquisition
  • explicit user consent

Security posture​

The privacy material states that Glassbox uses technical and organizational safeguards such as:

  • encryption in transit and at rest
  • authentication and access controls
  • security reviews and updates
  • employee training on data protection

It also states the usual limitation that no online system can guarantee absolute security.

User rights and requests​

The direct privacy material says users may have rights, depending on jurisdiction, to:

  • access their information
  • correct inaccurate information
  • request deletion or anonymization
  • opt out of certain marketing or processing uses

International transfers and children​

The policy source also states that:

  • information may be transferred across countries with appropriate safeguards
  • the services are not intended for children under 18

Contact​

Email: wes@glassbox-bio.com

Address: Glassbox Bio, 909 Westbourne Dr, West Hollywood, CA 90069, United States

For customer-environment execution boundaries, see Data Boundaries. For retention specifics, see Retention and Deletion.